Privacy policy
PRIVACY POLICY
1. Our Commitment to Your Privacy
We respect your privacy. We will never sell, lease, give away, or share your personal information with any third party for an y purpose that those mentioned below. Your trust and security are our absolute priority.
2. What We Collect and Why
We only collect the absolute minimum information required to operate our store and serve you:
Order Information: Your name, delivery address, phone number, and email address so our delivery partners can deliver your products and we can send your receipts.
Payment Security: We never see, collect, or store your credit card details. All transactions are securely processed directly off-site through our secure, licensed third-party payment gateways.
Newsletter & Marketing (Strictly Opt-In): If you explicitly choose to sign up for our newsletter or opt-in to marketing updates at checkout, we will collect your email address to send you news and offers. You can easily unsubscribe at any time using the link at the bottom of our emails.
3. Third-Party Services
To operate our store efficiently, we securely pass necessary details only to trusted, essential partners:
Couriers & Delivery Partners: Name, address, and phone number to deliver your order.
Analytics & Marketing Tools: We use standard tools, such as Google, to understand website traffic and improve your browsing experience. This data is aggregated and does not identify you personally.
4. Data Retention and Security
We only keep your order information for as long as necessary to fulfil our business and tax reporting duties. Your data is protected by industry-standard encryption.
5. Your Rights Under UAE Law
In accordance with UAE Federal Decree-Law No. 45 of 2021, you have the right to request access to the data we hold about you, request corrections, or ask us to delete your personal information from our system at any time.
Contact Us: reeneis@theairneis.com
Airneis LLC, Sharjah Media City, NA Al Bataeh SH, United Arab Emirates.